The Information Architecture Instituteis a non profit organization dedicated to furthering the field of infor… We tried to make the new ITTI Digital back-office solution as simple and easy to understand as possible, keeping in mind that all of the service information is divided into two main parts: one is individual for the banking employee; the other one is functions connected to client affairs. Use flow has to include at least one decision point with ‘yes’ or ‘no’ pathways. Reliable, committed, and positive, I bring a work ethic that highlights my mission to impact others through accessible design. With some word play I ended up with names like ‘nature excursions’ for nature(events). I used abby method (10) for 4 primary pages of the client’s website to evaluated. As an introduction to information architecture, I’ve been tasked to assess the desktop website for iloveny.com. Every participant had their own unique take on how the information was to be categorized. Analyzing the closed card sorts was much more straightforward than the previous open card sorts. Armed with a box of biscuits and chocolates, I went down to Rutgers University over President’s Day Weekend and found an empty classroom to settle down in. My Calculator The way I’d like and need it to be. Learn about how to measure UX and how to present your findings in a creative way to a client, as well as how to show the importance of UX design within a company. “heuristics”). 36. Information Architecture is an often overlooked and underrated field within the realm of User Experience Design. It involves evaluators examining the interface and, judging its compliance with recognized usability principles (the. Both sitemaps should represent primary and secondary levels of navigation. This Case Study is required to be used as an example throughout accredited … UX case study and App design - DINEOUT by Megha Garg is UI Design, Interaction Design, Information Architecture. ‘More Info’ proved to be a good category for catching certain outliers prevalent in the open card sort such as ‘contact info’ and ‘newsletter’. ○ Then conducted a closed card sort to evaluate your recommended changes from the open card sort. While the structure of a responsive site may follow more “standard” patterns, native apps, for example, often employ navigational structures that are tab-based. It took on a similar role as the original ‘Plan Your Trip’ category. Revised Information Architecture; UX Suggestions and Redesign; Part 1 : Current State Analysis Business Goals vs. A weekly, ad-free newsletter that helps designers stay in the know, be productive, and think more critically about their work. On the ILoveNY website under the ‘Things to do’ and ‘Events’ navigation, there exists options with the same names (e.g. ‣ Many use this traffic-light RANKING SYSTEM: Information Architecture process was one of the hardest case study I had ever done so far. It became quite evident to me when entering the data analysis phase why the Nielsen Norman group recommends a minimum of 15 card sorts per round. Singapore Polytechnic Website Information Architecture is a case study of my design process for my class project at General Assembly. The user flow needed to be done with the existing site structure. The difficulty then became what to call an item with a duplicate name. Five individuals just had too much variation between them which made identifying patterns all the more tedious. Interior item sharing application. Having two of the same named cards would definitely seem redundant and lead to confusion in participants. Participants were hesitated a long time to sort following cards: LOOT: MAD about Jewelry, Artist Studio, Artslife, Report & Bulletins, MAD Ball, Title I: Arts Access and Burke Prize. I used User Flow base on primary persona through the client’s website, user flow includes the task, a heading, and a legend indicating and use of key shapes. Information architecture is a more difficult field to define than many others. It also pleases you by allowing you to track your savings. Unit three of General Assembly’s UXDI Immersive bootcamp finally rolled around. ○ Next, analyzed results from the open card sort to determine categories for the closed card sort. Six Tips for Writing Unambiguous Requirements, What we learned about doing accessibility research on the NHS website, UX Case Study: Seniors Conquer the Internet, 9 UX Myths That You Thought Were True But Are Not, 5 Reasons Why We Need More Clinicians Doing Healthcare UX, 3 key takeaways from learning how to design for voice, Tips to help you succeed in your UX internship, Creating an Online Learning Platform for an Education Company — UX Case Study. By doing so, I hope that more will continue to contribute to the community to help to shape UX in 2018. For example, if you made an information architecture diagram or user personas. I was also very wary of simply adding the word ‘event’ to the end of every repeating navigation item under ‘events’ as that would lead the user into keyword matching similar terms and grouping them in the same category. Remote UX Work: The NN/g Case Study. Participants was able to speed up card sorting (Closed) more than Open card sorting, Some Participants are not sure where to put secondary categories. The site featured a memorable black and white color palette accented by the iconic I ♥ NY red. Created two sitemaps, one of my client’s existing website structure and another which reflects recommended changes based on my card sorting data. CASE STUDY Remind Me A simple app for complex schedules. For the purposes of this unit, a persona was prepared for us in order to keep the target user in mind. A 7-step process to creating a case study for your portfolio: how to describe your design, the UX process that led to this specific user interface, and the business impact of the design. Example, they put the card ‘Annual Fund’ to. UX/UI Case Study. Participants organize cardsinto as many groups as they want and assign their own labels to the groups (Generative), Participants are given both cards and category labels and group the cards to the categories that make sense to them (Evaluative). The short amount of research done in this unit seem to have indicated that there is some favorability towards these newly defined categories albeit with a small sampling size. As I found areas of improvements by conducting heuristic analysis and user research, I created a clear structured navigation to help users find the items more easily and implemented intriguing visuals that better represent Fishs Eddy's characters. The front cover of The Flavor Matrix: the art and science of pairing common ingredients to create extraordinary dishes by James Briscione. ○ First conducted an open card sort using the site’s existing pages to generate ideas for improvement. Music Player Sharing a Daily UI activity with my students. Information Architecture: Everything in Order. In this UX case study we show how we designed Sport360.fit. Kate Moran; on 2019-07-07 July 7, 2019 Topics: Remote UX Work,UX Teams,Ideation. My design logic is based on “ Why How What ” according to Simon Sinek’s talk called How Great Leaders Inspire Action. UX case study and App design - DINEOUT 2 participants expressed that card sorting was harder than they thought. It covers nearly all the issues that a textbook UX case study should have, such as problems and solutions, user-centered design, design strategy, user flow, information architecture, interface wireframes and visual designs, and much more besides. This description should say why you decided to add that specific part to your case study. 7 min read ‘Things to Do’ Primary Navigation for ILoveNY. Information Architecture however, can make your website or product stand apart from… User flow is the path taken to a prototypical user on a website or app to complete a task. This was a point I chose to ignore moving forward into the card sort as the purpose of the activity was primarily to see how users themselves would choose to categorize information. If you like UX, design, or design thinking, check out theuxblog.com Information Architecture. Chavi Kagan | UI am a UX designer with a love for crafting high quality user experience designs using my passion for problem solving and intuition to help others. By splitting apart ‘Things to do,’ and adding in another category, each individual category appears slightly shorter. Base on the persona, created User Flow and evaluated who was your business competitors and comparators was an essential key to better UX design for any business. My initial flows delved deep down into individual processes and decision. Ameritas Financial Services (Insurance and Employee Benefits) Use Case: US insurance and financial services giant Ameritas wanted to eliminate spreadsheet sprawl and establish an authoritative source that could be referred to company-wide to guide cybersecurity, regulatory compliance, technical debt reduction and strategy. Predefined categories made it easier to identify commonalities in the data.There were no participants who wanted to create a new category nor were there any who particularly struggled to categorize a specific page. The revised site map was constructed based on the most common trends seen in the closed card sorting activity. Unlike content strategy, which is accomplished by content strategists, or interaction design, which is accomplished by designers, information architect is very infrequently a job title. Summary: Remote UX work is challenging, but using digital collaboration and communication tools can mitigate some of its difficulties. Fictitious client —AthleteStories.com Market niche —Sells only books about famous athletes. Next, I’ll demonstrate the role of these assumptions and IA tactics in creating a Web-site information architecture through the case study of a small online book retailer. I left the ending ambiguous, because that is the way life is. By Kate Moran. Heuristic method was one of newest tool for my case study, it was not so straightforward to evaluate any data. It is how a human feels when using a product while attempting to accomplish a task or a goal. Everyone had a very unique take on how the secondary navigation items would be categorized. How much have these changes really improved the experience of this site? It took me a couple of iterations for me to see that the flow need only encompass a high level view of the process the user goes through. Information Architecture: Case Study: 10.4018/978-1-4666-8637-3.ch019: This paper main objective is to raise information and knowledge demands in an information technology consulting organization, aiming to prepare an information The forewarned information architecture unit had descended upon us. 8 min read. While performing Heuristic Evaluation, I also evaluated the current Information Architecture of the FearTools app. There was a massive scope of improvement in IA department too. I conducted to use 46 cards total to 3 participants for Open card sorting: Participants took a long time to figure it out how to sort cards. They usually move their house within every 1 or 2 years due to their occupational and economic conditions. Objective The objective was to analyze the current flow of NAFA’s website with the different methodologies with my teammate and to reintroduce a new information architecture and user … Goodreads gives avid readers a way to store their reading lists, find new books to read, and connect with other fans of their favourite genres. Participants were hesitant because they were not sure what was the context of following cards, they expressed that they were not sure what it was: Example: MAD Ball. Overview. And Human-Centre Design from IDEO. Some of the minor usability problems stemmed from a lack of contrast on certain sub-header fonts and a potentially unfavorable viewing experience to those with red-green colorblindness, but upon further analysis, the site did include thorough accessibility functionality which can be tailored to suit the needs of almost anyone. Some participants were confused as to what category something like ‘shopping’ would best fit under. Association for Information Systems by an authorized administrator of AIS Electronic Library (AISeL). People are paying more attention to maintaining a healthy lifestyle in Dubai as well, but choosing healthy recipes and the right exercise plan can really take a lot of time. 5 min read. — Bernardo Bertolucci. Recommended Citation Kotusev, Svyatoslav (2018) "TOGAF-based Enterprise Architecture Practice: An Exploratory Case Study,"Communications of … ... Information Architecture Website re-design Illustrations About Me Blog UX/UI Projects Sketch Library Pet icons for a website in current development. Whatever you choose to add, make sure to describe it in a few sentences to make it easy to understand. This is the heart of user-centered design and the best way to articulate how … Nonetheless, these methods add a lot of insight to my case study. Information Architecture process was one of the hardest case study I had ever done so far. Insharior: UX Case Study & Design Process. Insharior is a platform to share one’s interior items with low price, for early 20's in South Korea — especially for one person households and young people in South Korean society. Once I finally got my categories figured out from the open card sort, I needed to recruit participants for the closed card sort. There are definitely a few methods in the process I wished I could’ve done differently such as a better distinction between naming of duplicate events and activities prior to card sorting. Nature, History, Food & Drink, Arts & Culture). Mobile Information Architecture. A relatively straightforward task, I quickly arranged a map in Sketch. Here is where things began to get a little tricky. Process (problem-solution pairs) Design is about problem-solving. It is, however, a valuable and necessary field which crosses multiple roles. I was even quite fond the category names given to the site’s primary navigation bar: ‘Places to go,’ ‘Things to do’, ‘Places to stay,’ there was a rhythm to it all. Sport360.fit aims to make their audience healthier by listing all the information they need in one place. To understand my client’s website I used following process methods: Card sorting is interactive, engaging and generally more interesting than a traditional interview. https://uxplanet.org/information-architecture-basics-for-designers-b5d43df62e20 I didn’t notice anything glaringly wrong in my initial impressions of the ILoveNY website. Most of my data synthesis was done manually and there definitely exist more efficient techniques or software out there to facilitate the task. This is an individual case study focused on the information architecture of Fishs Eddy's website. This article is a retrospective piece for a project that was done as part of the User Experience Design Immersive Course in General Assembly (Singapore). Nevertheless, I learn how card sorting data can be applicable to IA(Information Architecture) process and understanding the website structure to revise the sitemap was a great method to analyze the website structure. For example: From these patterns in the data I derived six categories to be tested in a round of closed card sorting. Mobile devices have their own set of Information Architecture patterns, too. Using new methods was very exciting but there was really nothing right or wrong about it. 8 min read. User Goals. Other issues centered mainly on a few small discrepancies in behavior between mobile and desktop viewports. This exercise can give very useful insights into how to create an information hierarchy and hence develop an effective story flow for your client’s website. I chose 3 competitors and 1 comparator to analysis, I used 10 relevant features to compare, Competitors: MoMA, The Hello Museum, Whitney Museum of American Art, A heuristic evaluation is a type of design review that helps to identify, usability problems. However, the existing desktop application has become bloated with features over time, and is no longer meeting user needs. With heuristics out of the way, I went onto mapping out the existing site structure focusing on the primary and secondary navigation. The new categories now also seem remarkably close in size. The good user experience product and services are able to find out the human’ needs and solve their problems. After Open Card Sorting data, I synthesized 6 Primary categories. There were 4 extra Primary categories were written by one participant each so I did not include to the final decision. With a removal of the original ‘things to do’ primary nav item, most of those activities became split across ‘culture’ and ‘outdoors’. Phase C: Baseline Information Systems Architectures ... Case Study concerns the insurance company ArchiSurance, which has been formed as the result of a merger of three previously independent companies. Case Study: An Online Book Retailer . Instead of tweaking bits and pieces of existing architecture, I decided to revamp the complete thing and build it right from scratch. ○ Finally, analyzed results from the closed card sort to determine final site structure. Story behind. 1 Participants said it was too many cards. Three Participants were questing about MAD Ball, Burke Prize, Title I: Arts Access (from the website Secondary menu categories), Variety Programs (ex: Exhibitions, events, performance etc). Despite sharing similar appearances, the pages under ‘/things-to-do/’ lacked a timeframe which was what set them apart from the pages under ‘/events/’. Based on the card sorting and user flows to map out the right direction of information architecture. Many designers have taken the time to compile their research and processes into case studies to share with readers on Medium (not just on Muzli). Ultimately when it comes down to the actual usability of the revised site structure, there’s no way of determining whether or not it really is an improvement without conducting further testing and iteration. One participant questioned about the card ‘ FAQs ‘meant, I realized that some users are not familiar with acronyms. Due to time constraints, we were only required to conduct a total of 10 card sorts between both open and closed card sorting activities. Use r experience (UX) is where business goals and user goals intersect. In my personal experience, keep in mind of User flow is key to better User Experience Design. I found it particularly helpful for this client’s website. Clubs met on the weekends, so once I recruited one participant in the halls with the incentive of a free snack, snowball sampling naturally occurred and I was able to knock out the rest of my card sorts. This case study is beautifully presented and gives a good presentation of the whole design process. For more information, please contact firstname.lastname@example.org. Overview and Summary. After becoming conditioned to focus on the user’s needs for so long, it was a bit jarring to come into heuristics and having to offer my own input regarding a site’s design based on my interpretations of the Abby Method’s best practices. Expendit App is your friend when it comes to managing your transactions and tracking your expenses. Remote UX Work Remote UX Work, UX Teams, … UX Case Study: Singapore Polytechnic Website Information Architecture. Just remember: When you’re writing your UX case studies, show how your users influenced your design decisions. Using new methods was very exciting but there was really nothing right or wrong about it. Unit three of General Assembly’s UXDI Immersive bootcamp finally rolled around. Score and prioritize each issue according to its severity. A flow presents an overall picture and gives an opportunity to create a more seamless user experience. It describes the steps involved in a school website redesign… Article by Irving Rivera. I spent many hours for the case study but it seemed there was no a perfect result. 6 min read. Burke Prize, TItle I: Arts Access. Download case study. The new categories consist of: This deliverable is intended to show the steps in which the persona would take on the site in order to accomplish their primary task. A few months ago, I stumbled upon the show, The Final Table, a Netflix original that showcases a glo b al cooking competition among some of the world’s top chefs. For the most part, participants named the Primary categories quickly. Oct 30, 2016 - Information Architecture Diagram / Site Map. A card sorting method can be extremely helpful, because it allows you to see how users are screening through and prioritizing your information in their minds. There were a couple of recurring patterns that I slowly identified across the card sorts. Take a look, How to make ultra-smooth animations in Figma Motion plugin, How learning UX helped me deal with my depression, I disguised as an Instagram UX influencer for 4 months; this is what I learned about our community, I browsed through 100+ brutalist websites; here’s what I learned, How to create visualizations about complex topics, Grouping of culture and history activities/events, NY regions were often grouped in the same category, Prevalence of an outdoors or nature category with activities and events associated with the outdoors, Confusion over where to have the contact info or newsletter, Tendency to see trip planning grouped with transportation as well as housing. I conducted one open and one closed card sort with at least 30 representative pages from the client’s website to analyze the existing information architecture and identify how it could be improved. https://www.toptal.com/designers/ia/guide-to-information-architecture The Case Study describes the baseline architecture of the company and then a number of change scenarios. I was taken aback by the amount of variety in the responses from the open card sort. Participants expressed that having a hard time to made a decision with few cards. Create your own case study from scratch, documenting your entire UX design process and showcasing your work for your portfolio, and finish the course with Ethan’s tips when it comes to interviewing for UX positions. I have been hired by a contemporary art museum in New York City to assess the usability and functionality of their desktop website and their competitors. Business Goals. Follow this UX case study template and you’ll be well on your way to your dream job. Our recommendations are based on NN/g’s experience as a remote company. In order to accomplish my task I needed perform the following: I had just under one week of time to get through this unit. To continue to promote good UX practices, I decided to compile a list of ‘2017 Top 10 Most Clapped UX Case Studies on Muzli’. I left the ending ambiguous, because that is the way life is. At first glance I wrote them off as duplicate pages but upon deeper examination it turned out that they were in fact two different pages with different functionalities. Due to the lack of bodies and willing participants at the GA campus, I knew I needed to recruit elsewhere. The sorting activity did shed light on a few areas of confusion. S existing pages to generate ideas for improvement areas of confusion ) where! A little tricky more tedious dream job example, if you made an information Architecture is a case.! 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Singapore Polytechnic website information Architecture however, the existing site structure s called! Involves evaluators examining information architecture ux case study interface and, judging its compliance with recognized principles... Determine final site structure ○ then conducted a closed card sort to determine categories for the case study of data! Forewarned information Architecture diagram / site map was constructed based on the card sorts map out the existing site.!
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